Terms of Service.

Helium Tech LLC  ·  Effective date: July 16, 2026  ·  Last updated: July 16, 2026

1. The agreement

These Terms of Service ("Terms") are an agreement between Helium Tech LLC ("Helium," "we") and the organization on whose behalf you access pm.gold ("Customer," "you"). By requesting access, signing in, or using pm.gold, you accept these Terms and represent that you are at least 18 years old, are using pm.gold for business purposes, and have authority to bind your organization.

If your organization has signed a separate agreement with us (such as a pilot or design-partner agreement, order form, or master services agreement), that agreement controls where it conflicts with these Terms. Our Privacy Policy and, where executed, our Data Processing Agreement (DPA) are incorporated by reference.

2. Access & accounts

• Closed access. pm.gold is provisioned as one private workspace per company. Access requires sign-in through a supported identity provider using your work account, and approval by your workspace administrator or by us.
• Accounts. You are responsible for the activity that occurs under your users' accounts and for maintaining the accuracy of your directory and role assignments. Notify us promptly at security@pm.gold of any suspected unauthorized access.
• Roles. Workspace roles (owner, admin, member, viewer) and content-level permissions are configured by you; you are responsible for your own access decisions inside your workspace.

3. The service & early access

pm.gold is a system of record and intelligence layer for product teams. Agents propose; your designated reviewers approve or reject through the commit gate; approved work enters your workspace's append-only record.

4. Your content

• You own your content. As between the parties, Customer owns all content submitted to or captured in its workspace ("Customer Content") and the outputs generated from it.
• Our license. You grant us the limited rights needed to host, process, transmit, and display Customer Content solely to provide and secure the service, consistent with the Privacy Policy and DPA. We do not use Customer Content to train generalized AI models.
• Permission-faithful ingestion. Where connected sources carry access permissions, pm.gold captures and enforces them. You are responsible for ensuring that content you upload directly, and the connector authorizations you grant, do not violate third-party rights or your own internal policies.
• Your warranty. You represent that you have all rights and consents necessary to submit Customer Content and to authorize its processing as described.

5. Meeting recordings & consent

Recording laws differ by jurisdiction; some require all-party consent. You are solely responsible for providing legally required notice to, and obtaining legally required consent from, every participant before recording, uploading, or transcribing a meeting through pm.gold. Where pm.gold provides consent-acknowledgement features, they assist your compliance but do not replace your obligations. We may suspend processing of recordings we reasonably believe were captured unlawfully.

6. AI outputs

• Proposals, not decisions. Outputs are generated proposals grounded in your workspace's evidence, with citations to their sources. The commit gate exists so that a human reviews everything before it enters your record — use it.
• Accuracy. AI-generated content can be incomplete or incorrect despite grounding. You are responsible for reviewing outputs and for the decisions you make with them. Outputs are not professional, legal, or financial advice.
• Flagged content. Where the service marks a section as ungrounded or unverifiable, treat that flag as part of the output.

7. Connected services & BYOK

• Third-party services. If you connect third-party tools (e.g., issue trackers, chat, document stores) or sign in through an identity provider, your use of those services is governed by their terms, and you authorize us to access them within the scopes you grant. We are not responsible for third-party services.
• Bring-your-own-key. If you supply your own model API key, you are responsible for that key, its security, and your compliance with the model provider's terms; model processing under your key is governed by your agreement with the provider.

8. Acceptable use

You will not, and will not permit anyone to:

• use the service to violate law or third-party rights, or to process content you lack rights to;
• attempt to access another customer's workspace, another user's data beyond your permissions, or any non-public area of the service;
• probe, disable, or circumvent security or access controls — including tenant isolation, content permissions, audit logging, or the commit gate — except pursuant to a disclosure program we authorize;
• reverse engineer, copy, resell, or build a competing service from the service, except as allowed by law;
• introduce malicious code, or use the service to generate or distribute content designed to deceive or harm;
• impose an unreasonable load on the service or interfere with others' use.

9. Fees

Fees, billing periods, and any pilot or design-partner arrangements are set out in the applicable order form. Unless stated otherwise there: fees are payable as invoiced, non-refundable except as required by law, and exclusive of taxes, which you are responsible for (excluding taxes on our income). Standard pricing will be published when pm.gold reaches general availability.

10. Confidentiality

Each party will protect the other's non-public information with at least reasonable care, use it only to perform under these Terms, and disclose it only to those who need it and are bound to confidentiality. This obligation survives termination for three (3) years (trade secrets: as long as they remain trade secrets). Compelled disclosure is permitted with prompt notice where lawful.

11. Intellectual property

• Ours. We own the service, including software, models of operation, interfaces, and documentation. No rights are granted except as stated in these Terms.
• Yours. You own Customer Content and your outputs (Section 4).
• Feedback. If you give us feedback, we may use it without restriction or obligation — it never includes a right for us to use your Customer Content beyond Section 4.

12. Term, suspension & termination

• Term. These Terms apply while you use the service or hold an active workspace, and per any order form.
• Suspension. We may suspend access immediately where reasonably necessary for security, legal compliance, or material breach (including non-payment), with notice where practicable. Workspace suspension is reversible; your data remains intact while suspended.
• Termination. Either party may terminate for material breach uncured within 30 days of notice. You may stop using the service at any time.
• Offboarding. Upon termination, you may export your Customer Content for 30 days; we will then delete it in accordance with the Privacy Policy and DPA, including destruction of stored content, embeddings, and cached citations, with content-free audit tombstones retained.
• Survival. Sections that by their nature should survive (including 4, 10, 11, 13–17) survive.

13. Disclaimers

EXCEPT AS EXPRESSLY STATED IN THESE TERMS OR AN ORDER FORM, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT AI-GENERATED OUTPUTS WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR ANY PARTICULAR DECISION.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA (EXCEPT FOR BREACHES OF SECTION 10 OR YOUR PAYMENT OBLIGATIONS); AND (B) EACH PARTY'S TOTAL LIABILITY ARISING OUT OF THESE TERMS IS LIMITED TO THE FEES PAID OR PAYABLE BY CUSTOMER IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR US$1,000 IF NO FEES WERE PAID. THESE LIMITS DO NOT APPLY TO A PARTY'S GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR CUSTOMER'S VIOLATION OF SECTION 5 OR 8.

15. Indemnification

• By you. You will defend and indemnify us against third-party claims arising from Customer Content, your violation of Section 5 (recording consent) or Section 8, or your breach of your warranties in Section 4.
• By us. We will defend and indemnify you against third-party claims that the service, as provided by us and used as permitted, infringes their intellectual-property rights, and will remedy or refund as reasonable. This does not cover claims arising from Customer Content, combinations we didn't supply, or use in violation of these Terms.
• The indemnified party must give prompt notice, control of the defense to the indemnifying party, and reasonable cooperation.

16. Governing law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws rules. The state and federal courts located in Dallas County, Texas have exclusive jurisdiction, and each party consents to venue there.

17. General

• Changes. We may update these Terms; for material changes we will give at least 30 days' notice (email or in-product), and continued use after the effective date constitutes acceptance. Changes do not apply retroactively to a signed order form's term.
• Order of precedence. Signed agreement/order form → DPA → these Terms → policies referenced here.
• Assignment. Neither party may assign without consent, except to an affiliate or in a merger/sale of substantially all assets, with notice.
• Notices. To us: legal@pm.gold. To you: your admin email or in-product notice.
• Miscellaneous. Force majeure applies to events beyond reasonable control. If a provision is unenforceable, the rest remains in effect. No waiver is implied. These Terms plus incorporated documents are the entire agreement. The parties are independent contractors.

These Terms are published and effective as of the date above. We are finalizing our legal documentation with counsel and may refine the wording; any material change will be posted here with a revised effective date and at least 30 days’ notice as described in Section 17. Provided for transparency; not legal advice.